Prahran Travel

Prahran Travel


03 9569 1222

2023 Tours

Colosseum, Rome, Italy

Tours of Europe

Glories of Europe and European Dream

Santorini, Greece

Tours of Greece

Taste of the Greek Islands

Old City of Jerusalem, Israel

Tour of the Holy Land


Privacy Policy


This privacy policy ('Privacy Policy') set outs the policies of Prahran Travel for the management of personal information that it collects on and from the Prahran Travel website ('Website').The Website is the website located at the address


Prahran Travel will make this Privacy Policy available to anyone who asks for it. Also, if a request is made by any person, Prahran Travel will take all reasonable steps to let that person know, generally, what sort of personal information that it holds, the purposes for which the personal information is held, and how that information is collected, used and disclosed.

Governing law

This Privacy Policy is drafted in accordance with the Privacy Act 1988 (Cth) ('the Act'), as amended from time to time.

Information Collected

Prahran Travel collects information which relates to the use of the Website by customers and other parties ('User'). Some of the information collected by Prahran Travel will be "personal information". Personal information is information about a particular person whose identity is apparent or whose identity can be reasonably ascertained from that information.

Why does Prahran Travel collect this information?

Prahran Travel collects this information for the primary purpose of processing and completing travel bookings that are made by Users. The collected information is also used by Prahran Travel to:

1. Determine which Users are using the Website and to customise the content of the Website to meet the needs and requirements of those Users.

2. Keep track of and quickly attend to faults with, or problems encountered by Users when using, the Website.

3. Gauge the popularity of the various fares, products and services available on the Website.

Credit Card Information

Prahran Travel collects credit card details for the primary purpose of processing and completing travel bookings that are made by Users as well as associated purchases. This may involve disclosure of credit card details by Prahran Travel to third parties including but not limited to wholesalers and airlines that Users have entered into a transaction through the use of this Website. By providing credit card details Users authorise such disclosure in accordance with the Privacy Act 1988 (Cth).


Prahran Travel may also collect cookies, which are small files stored on the User's computer and utilised by the User's internet browser, they allow Prahran Travel to know which pages on our website are visited, in what order and how often. Cookies store no personal information and the User can either disable cookies in the User's internet browser or configure the internet browser to alert the User when Prahran Travel is using cookies. Prahran Travel will not be at all liable for any loss or damage that may be caused, whether directly or indirectly, as a result of a User choosing to disable cookies in the User's internet browser.

Access to personal information

A User is entitled in most circumstances to access his or her personal information that is held by Prahran Travel. If, however, a User is refused access to his or her personal information, or some part of it, Prahran Travel must give reasons to the User for that refusal. Prahran Travel may charge a fee to cover any costs that it reasonably incurs in providing access for a User to that personal information. A User will be provided access to his or her personal information within a reasonable time of making a request.

Updating personal information

A User who discovers that his or her personal information, to which he or she has been provided access by Prahran Travel, is not accurate, complete or up-to-date, may request Prahran Travel to correct the information. If Prahran Travel agrees that the User's personal information is not accurate, complete or up-to-date, Prahran Travel will take reasonable steps to correct the information within a reasonable time of the request being made. A User can request access to his or her personal information, or that his or her personal information be corrected, by contacting Prahran Travel. See the section "Contacting Prahran Travel" in this Privacy Policy for Prahran Travel's contact details.

Security of Information

Prahran Travel does everything that it considers is reasonably necessary to secure all of the personal information that it holds. Only authorised personnel at Prahran Travel, who are fully aware of Prahran Travel's privacy and other legal obligations in respect of the information and its use of the information, are able to access the information.

Contacting Prahran Travel

If any person has any enquiries or concerns about this Privacy Policy or believes that Prahran Travel has not complied with the Privacy Policy with respect to his or her personal information, he or she may write to the following address:

Privacy Policy Representative
Prahran Travel Pty Ltd
Shop 57, Level 1, 325 Chapel St
Prahran VIC 3181

All enquiries or concerns should be set out as fully and as clearly as possible, and the person making the enquiry or raising the concern should provide his or her own contact details.

Changes to Privacy Policy

Changes may be made to this Privacy Policy from time to time. Please refer to our website for the most recent version of the Privacy Policy.